Contact Au Lac — tell us about your journey

You may already know that you want arrival, departure or Fast Track assistance. Or you may simply feel that this trip would be easier with some support. Either is a useful starting point.

Tell us who is travelling, the airport, proposed timing and your priorities. We will discuss the assistance that fits rather than expect you to assemble a package yourself.

Individuals, families, friends, business travellers and groups can all enquire. If booking for someone else, identify the passenger and the person confirming the arrangements.

Call 0879003399, contact us on Zalo at the same number or email aulacfasttrack@gmail.com. The website form lets you share flight details in one enquiry.

Company address: No. 65/272 Tran Khat Chan, Hai Ba Trung Ward, Hanoi, Vietnam.

Registered name: CÔNG TY CỔ PHẦN THƯƠNG MẠI VÀ DỊCH VỤ HÀNG KHÔNG ÂU LẠC.

Website: aulacfasttrack.com.

Provide the airport, arrival or departure direction, date, time, flight number, passenger count and requested help. Clearly identify any provisional information.

For families or small groups, add luggage and passenger contact details where useful. For groups on several flights, a shared itinerary helps keep the discussion organised.

Please do not include identity documents or sensitive personal information in the initial website form. Additional details can be discussed through an agreed channel if necessary.

We review your requirements to discuss an approach and quote. The scope, timing, contacts and confirmation conditions need to be clarified.

Sending the form does not by itself confirm a booking. Wait until the arrangements have been agreed and confirmed. If the itinerary later changes, update the assigned contact.

You can begin with a simple question: tell us what your journey needs.