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Airport arrival assistance
A clear reception plan for you, a relative or your whole group.
Explore service
AU LAC AVIATION · AIRPORT ASSISTANCEAirport assistance.
Airport assistance.
Made for your
journey.
For solo passengers, families, friends and groups. Choose suitable assistance at Noi Bai, Da Nang and Tan Son Nhat, with a clear plan for your airport journey.
YOUR JOURNEYThoughtful planning
makes the difference.Illustrative image
makes the difference.Illustrative image
01 / PLAN YOUR JOURNEY
Your journey,
thoughtfully planned by Au Lac.
Share your itinerary with our team.
Hotline: 0879003399
02 / AIRPORT SERVICES
The right support for every journey
From individual trips to corporate itineraries, find the right support for your journey.
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Airport departure assistance
Plan your meeting point and the assistance you need before departure.
Explore service03
Fast Track assistance
Explore airport formalities assistance, subject to local service availability.
Explore service04
VIP & Groups
Reception arrangements tailored to an individual, family or larger group.
Explore service03 / CONNECTING VIETNAM
Three gateways. One point of contact.
Hanoi, Da Nang and Ho Chi Minh City.
Choose the airport on your itinerary.
HANThe airport image could not be loaded.View Noi Bai details
HANOI
Noi Bai
Explore airport services
DADThe airport image could not be loaded.View Da Nang details
DA NANG
Da Nang
Explore airport services
SGNThe airport image could not be loaded.View Tan Son Nhat details
HO CHI MINH CITY
Tan Son Nhat
Explore airport services
Photo credits
Archive images: Noi Bai (2015) — [Tycho] / Shansov.net, Wikimedia Commons, CC BY-SA 3.0. Da Nang (2012) — Tonbi ko, Wikimedia Commons, CC BY-SA 4.0. Tan Son Nhat Terminal 2 (2026) — Hwi.padam, Wikimedia Commons, CC BY-SA 4.0. Images have been resized, converted to WebP and cropped for display. Adaptations retain the corresponding original licence.
ÂU LẠC AVIATION
One point of contact.A connected journey.
Connecting your needs
with the right airport assistance.
HANDADSGN
04 / ABOUT AU LAC
With you at every stage of your journey
Whether you are travelling alone, with family, with friends or as part of a group, Au Lac discusses airport assistance around the help you actually need.
- Discuss your flight details and specific requirements
- Review service options and receive a quote
- Confirm arrangements before the service takes place
- Plan support for groups and corporate itineraries
YOUR JOURNEY COMES FIRST
One passenger or a whole group.
Support starts with what you need.
Tell us what would make your airport journey easier. You do not need to choose a package before contacting us.
Solo passengers
Know your contact, meeting point and the next steps of your journey.
Families & relatives
Plan for the family or arrange assistance for someone you are welcoming.
Friends & holiday travellers
Bring flight details, luggage and the help you need into one clear plan.
Business travellers & groups
Coordinate around the flights, group size and the organiser’s actual requirements.
05 / A CLEAR PROCESS
Three simple steps
Share your itinerary. Review your options. Confirm before you travel.
01
Send an enquiry
Tell us your airport, flight details, passenger count and assistance requirements.
02
Discuss options & receive a quote
Review an option that suits your itinerary and the services available.
03
Confirm your arrangements
Agree on the services, timing and point of contact.
YOUR QUESTIONS
Before you
request a service.
Useful information
to help you plan your journey.
What information do I need to request a quote?
Please provide your airport, travel date and time, flight number if available, passenger count, service requirements and contact details.
Does submitting the form confirm my booking?
The form is an enquiry only. Your service is confirmed after Au Lac checks availability and both parties agree on the arrangements.
Are Fast Track and VIP services available at every airport?
Availability depends on local conditions and the providers authorised to operate at each airport. Please contact us to check before making arrangements.
Can I enquire about services for a corporate group?
Yes. Use the form or email us with your group size, itinerary and requested services so we can discuss your requirements.
CÔNG TY CỔ PHẦN THƯƠNG MẠI VÀ DỊCH VỤ HÀNG KHÔNG ÂU LẠC
No. 65/272 Tran Khat Chan, Hai Ba Trung Ward, Hanoi, Vietnam.